REFUND & RETURNS POLICY
Last Updated: June 2026
Thank you for shopping with WiredCalm.
Please review this policy carefully before making a purchase.
OVERVIEW
At WiredCalm, we offer both digital products and print-on-demand physical products.
Because many of our products are delivered instantly or manufactured specifically for each order, different refund rules apply depending on the product type.
DIGITAL PRODUCTS
All digital product sales are final.
This includes, but is not limited to:
• PDF guides
• Workbooks
• Templates
• Checklists
• Digital downloads
• Courses
• Printable materials
• Any other downloadable content
Due to the immediate and irreversible nature of digital delivery, we do not offer refunds, returns, or exchanges once a digital product has been purchased and delivered.
Please review product descriptions carefully before purchasing.
Exceptions may be made if:
• You received the wrong product
• The download file is corrupted
• The download link does not work and we are unable to provide a replacement
• The product is materially different from the description provided on the product page
If you experience any technical issues, please contact us and we will do our best to assist.
PRINT-ON-DEMAND PRODUCTS
All physical products are custom-made specifically for each customer after an order is placed.
Because products are manufactured on demand, we do not accept returns or provide refunds for:
• Incorrect size selected by the customer
• Incorrect color selected by the customer
• Change of mind
• Buyer’s remorse
• Orders placed with incorrect shipping information
• Minor differences in color caused by monitor or screen settings
Please review all product details and sizing information carefully before placing your order.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 14 days of delivery.
To process your request, please provide:
• Order number
• Description of the issue
• Clear photographs showing the problem
• Photographs of packaging when applicable
After review, we may:
• Send a replacement item
• Issue a refund
• Offer another appropriate solution
Refunds are generally issued only when a replacement cannot reasonably be provided.
RETURNS
Unless otherwise authorized by WiredCalm, physical products should not be returned.
Most issues involving print-on-demand products can be resolved through replacement without requiring a return shipment.
If a return is approved, return instructions will be provided by email.
REFUNDS
If a refund is approved, it will be issued to the original payment method used for the purchase.
Please allow several business days for the refund to appear, depending on your bank or payment provider.
LATE OR MISSING REFUNDS
If you have not received an approved refund:
- Check your bank account again.
- Contact your credit card provider.
- Contact your bank, as processing times may vary.
If you have completed these steps and still have not received your refund, please contact us at:
SALE ITEMS
Unless required by law, discounted, promotional, clearance, or sale items are not eligible for refunds.
ORDER CANCELLATIONS
Because digital products may be delivered instantly and physical products may enter production shortly after purchase, cancellation requests cannot be guaranteed.
If fulfillment or production has not yet started, we may approve a cancellation at our sole discretion.
EXCHANGES
We only replace physical products that are defective, damaged, misprinted, or incorrect.
If you believe your item qualifies for replacement, please contact:
GIFTS
If gift purchases are offered in the future, gift-related refund or replacement requests will be handled on a case-by-case basis.
CONTACT
If you have any questions regarding this Refund & Returns Policy, please contact us:
Email: support@wiredcalm.com
We are committed to treating customers fairly and resolving legitimate issues promptly.